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Title
Text copied to clipboard!Sales Attendant
Description
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We are looking for a motivated and customer-oriented Sales Attendant to join our retail team. In this role, you will be the first point of contact for customers, providing excellent service and ensuring a positive shopping experience. Your responsibilities will include greeting customers, answering their questions, assisting with product selection, and processing sales transactions efficiently. You will also be responsible for maintaining the cleanliness and organization of the sales floor, restocking merchandise, and supporting promotional activities. The ideal candidate should have strong communication skills, a friendly demeanor, and the ability to work well in a fast-paced environment. Previous retail or customer service experience is preferred but not required. This position offers an opportunity to develop sales skills and grow within the retail industry.
Responsibilities
Text copied to clipboard!- Greet and assist customers in a friendly and professional manner.
- Provide detailed information about products and services.
- Process sales transactions accurately using the point-of-sale system.
- Maintain the cleanliness and organization of the sales area.
- Restock shelves and ensure product displays are attractive.
- Handle customer inquiries and resolve complaints effectively.
- Support promotional campaigns and special sales events.
- Collaborate with team members to achieve sales targets.
- Keep up-to-date with product knowledge and store policies.
- Report inventory shortages and discrepancies to management.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Basic math skills for handling transactions.
- Ability to stand for extended periods.
- Customer-focused attitude with a friendly demeanor.
- Ability to work flexible hours, including weekends and holidays.
- Previous retail or customer service experience is a plus.
- Familiarity with point-of-sale systems is desirable.
- Strong organizational skills and attention to detail.
- Ability to work effectively in a team environment.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in retail or customer service?
- How do you handle difficult or dissatisfied customers?
- Are you comfortable working flexible hours, including weekends?
- How do you prioritize tasks during busy periods?
- What motivates you to work in sales and customer service?
- Can you provide an example of a time you exceeded a customer's expectations?
